You may return new and uninstalled products in resalable condition for a full refund excluding shipping charges for up to 30 days from date of invoice.
Returns over 30 days, but less than 6 months will be charged a 20% restocking fee to cover our processing costs
Items over 6 months old are not returnable.
To return a part, follow the instructions printed on the back of the invoice.
Make sure to package the products carefully to avoid damage during return and include a copy of the invoice.
Refunds will not be issued for installed, damaged, incomplete, "Custom", or "Special Order" items.
Please send Returns to: Votex PO BOX 1330 Manitowoc WI 54221
Refunds: Refunds are typically processed in 2-5 days from receipt of return.
Shipping
Orders placed by 2 p.m. CST are normally shipped same day via USPS. First Class USPS is used for all packages under 1 pound. Priority or UPS ground will be used for packages over a pound.
Warranties
No warranties of any kind on magnetic drain plugs, plugs are purchased "as is". 1 Year manufacture on all other parts.
