Shipping - Returns - Warranties

 

RETURNS & REFUNDS

 

  • You may return new and uninstalled products in resalable condition for a full refund excluding shipping charges for up to 30 days from date of invoice.
  • Returns over 30 days, but less than 6 months will be charged a 20% restocking fee to cover our processing costs
  • Items over 6 months old are not returnable.
  • To return a part, follow the instructions printed on the back of the invoice.
  • Make sure to package the products carefully to avoid damage during return and include a copy of the invoice.
  • Refunds will not be issued for installed, damaged, incomplete, "Custom", or "Special Order" items.
  • Please send Returns to: Votex PO BOX 1330 Manitowoc WI 54221
  • Refunds: Refunds are typically processed in 2-5 days from receipt of return.

 

Shipping

 

  • Orders placed by 2 p.m. CST are normally shipped same day via USPS. First Class USPS is used for all packages under 1 pound. Priority or UPS ground will be used for packages over a pound.

 

Warranties

  • No warranties of any kind on magnetic drain plugs, plugs are purchased "as is". 1 Year manufacture on all other parts.